Brent Charlton is CEO of Altitude Advisers, a multi-disciplinary accounting, financial planning, business strategy and technology advice firm. Brent works with professional services firms to develop and harmonise their financial, people and technology strategies. Talent management is an ongoing challenge for many firms. Managing his team within Altitude, Brent saw a need for a more structured and team-focused approach to talent management. Unable to find a tool that was a fit for his needs managing a professional services firm, Brent and his team developed the Balanced Scoreboard, a platform now in use by accounting and professional service firms around Australia.