Paul Nay

Paul Nay

Small Business Expert - Specialist in Communication, MBA, FIPA, FFA, Qualified Roof Tiler

Managing Director
PMCN Consulting

Categories covered by Paul

Talks covered by this speaker


Small Firm: To scale or not to scale?

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About this Speaker

I am currently a sole practitioner operating my practice with a share office arrangement and small law firm on the Sunshine Coast. I live and work near the beach, which provides good work - life balance. 

My working week is 30 - 35 hour, meaning I am pleased with my income and keeping a positive work - life balance witch also allowing me to be involved with not for profits to put back into the community where I live.

During the pandemic, I was able to keep clients from all over Australia, namely Melbourne, due to the now available technology that I could never have dreamt of when I first started my career.

This technology has allowed me to surround myself with experts in all areas, to provide the best for my clients. 

I believe contact ability and communication is the key to long term clients, as we are living in a changed society.

My career has not been the same as many accountants, but it is one that sets me apart and makes me an expert in my field, falling back on my studies and life experience and melding them together to give my clients the best experience. 

After backpacking overseas for a few years and landing back in Australia, I chose to change careers, studying at TAFE in 1995, achieving my Diploma of Accounting. 

It was during this course that I realised being an Accountant was a career that felt right for me. I could extend these skills globally and continue studying to further my knowledge and best myself.

I studied the Advanced Diploma in Accounting at Victoria University (VUT) in Footscray/Werribee and at the time, there was lots of information around about the GST entering the Australian taxation system, and the opportunities during the Y2K era of the 2000’s. 

My first accountancy job was in a fairly small accounting firm in North Melbourne with only 5 other colleagues. It was here that I was approached by an experienced accountant who offered me a contractual role at NAB during their DIY superannuation area. 

This change in my career allowed for further study, through my MBA at the VUT City Campus. 

With my MBA almost in sight, I was presented the opportunity to move to Germany for sporting competitions, and to teach financial English as a consultant in 2005, so i accepted. 

During this time in Germany, a contractual position presented itself in Daimlers Head office, in Stuttgart. This was an unbelievable opportunity, as I was lucky to see how one the largest global motor companies operated. 

In 2006, I arrived back in Australia to complete my MBA and was offered a full-time position with Daimler’s head office. 

I started a part time role in Australia at a medium sized business, whilst still completing my MBA, then the GFC happened, the world went into financial crisis. (The Daimler role never eventuated due to Chrysler being sold off during this time)

It was at this time I decided I to move into a public practice, and took on a role at a small firm. I was the first employee at the firm, and as it grew, so did my position.

In 2010, I decided to take the bold step and open my own firm interstate.

Looking at the demographics of the area and following the mining boom, I became aware of the need for my services in this beautiful part of QLD and settled on the Sunshine Coast.

Changing locations and starting a business in a unknown world seemed problematic but after a chat to the main partner of the previous accounting service, I felt more reassured and certain about the move. I learnt three things from that conversation: Communication Skills, Technology, and Networking. 

In 2013, I received a call from a person who represented an accounting software company called XERO. He came and spoke to me at my practice, and we spent two hours going over details and possibilities for the firm. From this day forward my life changed and wouldn’t have it any different. 

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