Sylvia is an Assistant Commissioner in the Individuals and Intermediaries Engagement and Support Branch. Sylvia has responsibility for the ATO’s relationship with the tax profession, including engagement, consultation, speaking events and support services for the profession. Sylvia also leads the Schools and Culturally and Linguistic Diverse Community education programmes and Tax Help, as well as TaxTime content and web site content for individual taxpayers.
With over 20 years’ experience in the ATO, Sylvia has specialist knowledge and skills in user centred design, design facilitation, project management and policy and new measures design and development.
A regular host on Tax Professionals Live Conversations streams, Sylvia is currently studying her Master’s Degree in Business Administration.